AI SOLUTIONS
AI Assistants & Chatbots
Custom AI that knows your business and gets work done.
Custom AI assistants that know your business, support your customers, empower your team, and automate everyday work. We build assistants trained on your business knowledge, connected to the tools you already use, and designed to support customers, employees, sales teams and day-to-day operations.
EU & Swiss hosting options
Works with the systems you have
You own the code
Escalates to a person
WHAT WE BUILD
Six Assistants, Each Doing One Job Properly
From customer-facing chatbots and sales assistants to internal knowledge copilots and workflow agents, your AI works with your data, follows your processes, and knows when to hand complex requests to a human.
Customer Service Assistants
Answer FAQs, troubleshoot common issues, guide customers through products and services, and escalate complex conversations to your team.
Sales Assistants
Qualify leads, answer product questions, recommend solutions, collect customer information, and help move prospects toward the next step.
Internal Knowledge Assistants
Give employees instant access to company policies, SOPs, documentation and product information without searching through folders or old messages.
Operations Assistants
Turn repetitive requests into AI-assisted workflows — summarising information, preparing documents, routing requests, updating systems and supporting everyday operations.
Knowledge Base AI
Connect your assistant to trusted company sources — documents, websites, FAQs, product catalogues and internal knowledge bases — so responses are grounded in your actual information.
Connected AI Assistants
Integrate AI with your CRM, help desk, website, Slack, email, databases and other business systems so the assistant can do more than chat.
BUILT AROUND YOUR BUSINESS
We Don’t Deploy a Generic Chatbot and Call It AI
We design assistants around your data, workflows, customers, team and business goals. Your assistant can be configured with:
What It Knows and How It Sounds
- Your company knowledge and documentation
- Brand voice and response guidelines
- Source-grounded responses
- Custom workflows and business rules
What It Is Allowed To Do
- Role-based access and permissions
- CRM and business-system integrations
- Human escalation and handoff
- Analytics and performance tracking
TYPICAL USE CASES
Where Teams Put One To Work First
The eight places an assistant most often pays for itself. Most clients start with one, then extend it once the team trusts the answers.
| Area | Example |
|---|---|
| Customer Support | 24/7 FAQ and troubleshooting assistant |
| Sales | Lead qualification and product recommendation |
| Employees | Internal company knowledge assistant |
| HR | Policy and onboarding assistant |
| IT | Internal help desk and troubleshooting |
| Operations | SOP and process assistant |
| E-commerce | Product discovery and recommendations |
| Knowledge Management | Search and answers across company documents |
THE QUESTIONS BUYERS ACTUALLY ASK
Ownership, Data and Compliance
The concerns that decide whether this gets signed off, answered directly.
Will it make things up?
Not when it is built the way Knowledge Base AI describes. It searches your material first and answers from what it found, with the source shown. When the material does not contain an answer, saying so is the correct behaviour and we tune for it. Ask any supplier to demonstrate this with a question they have not seen.
Where does our data actually sit?
That is a decision we make with you before anything is built, not a default you inherit. EU and Swiss hosting are available for the assistant and its document index. We will tell you exactly which components sit where, including the language model, before you commit.
Is our data used to train someone else’s model?
We select models and hosting arrangements where your content is not used for training, and we put in writing which provider handles what. If a cheaper option would not let us say that, we will tell you what the difference costs.
Does this satisfy GDPR and the Swiss FADP?
Personal data handling, retention and the record of processing are part of the build, not an afterthought. We are not your legal advisers, but we will give your DPO the technical documentation they need and design to whatever retention rules you set.
Who owns it when we’re done?
You do. The code, the prompts, the configuration and the document index are yours, in your repository and your accounts. There is no version of this where changing supplier means starting again.
What happens when it gets something wrong?
Every conversation is logged and reviewable. Wrong answers are usually a gap or a contradiction in the source material rather than a model failure — you fix the document, and the answer changes. That feedback loop is part of what we hand over.
Build an AI Assistant for Your Business
Tell us what your team or customers repeatedly ask, search for, or do manually. We’ll identify where an AI assistant can create the most value and design a practical solution around your existing systems.